Privacy Policy

Last Updated: October 27, 2025

Introduction

Welcome to SkalaInc.com. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website. By using SkalaInc.com, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Information You Provide Directly

We collect information that you voluntarily provide to us, including:

• Contact Information: When you fill out our contact form, we collect your name, email address, and message content.
• Email Subscriptions: If you subscribe to our newsletter or email updates, we collect your email address and name (if provided).
• User-Generated Content: If you submit reviews, comments, or testimonials (if these features are enabled), we collect the content you provide.

Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and browsing behavior:

• Log Data: IP address, browser type, operating system, referring/exit pages, and date/time stamps.
• Usage Data: Pages visited, time spent on pages, links clicked, and navigation paths through the site.
• Device Information: Device type, screen resolution, and browser settings.
• Location Data: Approximate geographic location based on IP address (city/region level, not precise location).

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device. We use:

• Essential Cookies: Required for website functionality
• Analytics Cookies: To understand how visitors use our site
• Advertising Cookies: Related to Amazon affiliate program

You can control cookie preferences through your browser settings, but disabling cookies may affect website functionality.

2. How We Use Your Information

We use the collected information for the following purposes:

• Website Operation: To provide, maintain, and improve our website functionality
• Communication: To respond to your inquiries, send newsletters (if subscribed), and provide customer support
• Analytics: To understand visitor behavior and improve user experience
• Affiliate Marketing: To track Amazon affiliate referrals and earn commissions
• Security: To monitor and prevent fraud, abuse, and security issues
• Legal Compliance: To comply with legal obligations and protect our rights

3. Third-Party Services and Disclosure

Amazon Associates Program

As a participant in the Amazon Services LLC Associates Program, we use Amazon’s tracking cookies when you click on affiliate links. Amazon may collect information about your browsing and purchasing behavior. Amazon’s use of your information is governed by their own Privacy Policy.

Google Analytics

We use Google Analytics to analyze website traffic and usage patterns. Google Analytics uses cookies to collect anonymous information such as the number of visitors, pages visited, and traffic sources. Google’s use of this data is governed by their Privacy Policy. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Email Service Providers

If we send newsletters or marketing emails, we use third-party email service providers. These providers may collect information about email opens, clicks, and engagement. Your email address and related data are protected according to their privacy policies.

Contact Form Processing

Contact form submissions may be processed through third-party services. We use these services to manage and respond to your inquiries efficiently.

When We Share Information

We may share your information in the following circumstances:

• Service Providers: With trusted third parties who assist us in operating the website and providing services
• Legal Requirements: When required by law, legal process, or government request
• Protection of Rights: To enforce our rights, protect our property, or ensure user safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure server infrastructure
• Encryption of sensitive data in transit
• Regular security assessments
• Limited access to personal information by authorized personnel only

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specifically:

• Contact Form Data: Retained for the period necessary to respond to your inquiry and maintain records
• Email Subscriptions: Retained until you unsubscribe
• Analytics Data: Typically retained for 26 months (Google Analytics default)
• Log Data: Automatically deleted after a reasonable retention period

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

General Rights

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to our processing of your personal information
• Data Portability: Request a copy of your data in a portable format
• Withdraw Consent: Withdraw consent where we rely on consent for processing

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

• Right to know what personal information is collected
• Right to know whether personal information is sold or disclosed
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to deletion of personal information
• Right to non-discrimination for exercising your rights

European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation, including the rights listed above and the right to lodge a complaint with a supervisory authority.

How to Exercise Your Rights

To exercise any of these rights, please contact us with your request. We will respond within the timeframe required by applicable law.

7. Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our records.

8. International Data Transfers

If you are visiting our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.

These countries may have data protection laws that differ from your country. By using our website, you consent to the transfer of your information to these countries.

9. Do Not Track Signals

Some browsers have “Do Not Track” features that allow you to tell websites not to track your online activities. Currently, there is no uniform standard for recognizing and responding to these signals. We do not currently respond to Do Not Track signals.

10. Email Communications

If you subscribe to our email list, we may send you:

• Product recommendations and hair care tips
• Website updates and new content notifications
• Promotional offers and special announcements

You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link at the bottom of any email or by contacting us. Note that even if you unsubscribe from marketing emails, we may still send you transactional or administrative emails.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any significant changes by:

• Posting the new Privacy Policy on this page
• Updating the “Last Updated” date at the top of this policy
• Sending an email notification (if you have subscribed to our email list)

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: hello@skalainc.com

We will respond to your inquiry as soon as possible, typically within 30 days.